All our orders are processed and despatched in a date received manner. Depending on the postage option you have selected in your shopping cart and whether or not your order has been despatched (notified through an email), delivery of your parcel can be expected after 2-5 business days within Perth, 2-8 business days for all other interstate addresses, and up to 20-24 days for International orders. Certain circumstances may cause the delivery of your order to be delayed, so please allow up to 10 business days for your order to arrive domestically.
Please Note: Express Post does not guarantee next day delivery from your order date. It guarantees express post once your order has been posted which depending on order back log could be two - three days from your original order date.
POSTAGE CHARGES
All Prices are in Australian Dollars (AUD) and includes GST for Australian orders. All orders are sent via Australia Post standard service unless otherwise paid for express.
Unless otherwise stated on individual products, the following postage charges will apply:-
Within Australia :
Standard Postage
- Allow 2-8 business days from despatch date
- $10.00
Express Postage
- Allow 2 - 5 business days from despatch date (we do not guarantee overnight)
- $15.00
- Please note: Express post does not mean next day delivery from your order date, only once your order is processed and packed then it will be sent express and delivered within 2-5 business days. If the store is experiencing a large backlog of orders it could take up to 2-3 business days for your order to be processed. Feel free to call the team store on 08 9433 7192 if you would like to get a better idea of when your order will be sent.
Items being sent interstate (not in WA) take up to at least five business days to travel, if you are interstate and require your parcel with in a few days, please choose to pay for express post.
All memorabilia pieces purchased through our online team store face a postage fee of $35.00 and are sent through Australia Post Eparcel.
Outside Australia:
Items posted outside of Australia will incur a flat-rate shipping fee of $30.00.
Allow 20-24 business days for all international orders.
Please contact us if you have urgent order requirements. We will always endeavour to fill your order as quickly as possible.
In the event that you do not receive your order within the specified times above, we recommend that you check your local post office as your parcel may have been redirected without notice. Alternatively you can contact the Fremantle Team Store on (08) 9433 7192 directly and our staff will assist.